Convenient Online Ordering for Your Cannabis Needs

As a New York State Licensed Recreational Cannabis Dispensary, we maintain strict compliance standards while making the ordering process as straightforward as possible. You can explore detailed product descriptions, view current inventory levels, and make informed decisions without feeling rushed or pressured.

Our online catalog features comprehensive information about each product, including potency levels, terpene profiles, and suggested uses. We regularly update our inventory to reflect real-time availability, ensuring that what you see online is actually in stock when you arrive for pickup. The system remembers your preferences and past purchases, making reordering your favorite products quick and effortless. Plus, our loyalty program members earn points on every online order, bringing you closer to exclusive rewards and discounts with each purchase.

How Our In-Store Pickup Process Works

The pickup process at our family-owned and operated dispensary has been refined to minimize wait times while maintaining the personal touch we’re known for. Once you’ve placed your order online, you’ll receive a confirmation email with an estimated preparation time, typically ranging from 15 to 30 minutes depending on order complexity and current demand. Our team carefully prepares your order, double-checking products against your selections to ensure accuracy. We understand that cannabis purchasing decisions are personal, and we take pride in handling each order with the attention it deserves.

When you arrive at our warm, inviting, and comfortable location, simply check in at our dedicated pickup counter. Our staff will have your order ready and waiting, packaged discreetly and securely. Even during the expedited pickup process, we’re happy to answer any last-minute questions or provide recommendations for future purchases. If you decide you’d like to add something to your order upon arrival, we can seamlessly accommodate those requests. The entire in-store pickup experience typically takes less than five minutes from door to door, perfect for busy professionals, parents, or anyone who values efficiency without sacrificing quality service.

Benefits of Choosing Online Ordering

Online ordering through our platform offers numerous advantages beyond simple convenience. You have unlimited time to research products, compare options, and make decisions without feeling the pressure of other customers waiting behind you. This leisurely browsing experience is particularly beneficial for newer cannabis consumers who may need extra time to understand different product categories, consumption methods, and potency levels. Our detailed product pages include everything from cultivation methods to expected effects, empowering you to make choices that align with your specific needs and preferences.

• Price Transparency: Our prices include tax, so what you see is what you pay with no alarms and no surprises at checkout
• Product Discovery: Browse our rotating selection of local and regional products at your own pace
• Order History: Track past purchases and easily reorder favorites
• Time Management: Skip the wait and pick up when convenient for your schedule

Learn More About Our Ordering Process

Ordering Process: Customers place their orders online through our website using Dutchie. Once an order is submitted, updates will be sent via text message, and customers will be notified when their order is ready for pickup. Online ordering is disabled a half hour before we close.

Checkout Process The Dutchie checkout process works like any standard online shopping experience. Customers simply select the products they want, add them to their cart, and proceed to checkout. For added convenience, Dutchie Pay can be linked to your account ahead of time for quick payment when you pick up your order.

Payment Methods: We accept several payment options. Cash is always welcome, and we also accept Pin Debit / Cashless ATM payments—customers must have their physical debit card with a chip and pin number, and there is a $3 fee for this service. Additionally, we accept Dutchie Pay By Bank, which is an ACH payment method that connects directly to your checking account with no fees. We cannot accept credit cards, Apple Pay, or any other tap-to-pay methods. For customer convenience, we also have an ATM in the store if you prefer to withdraw cash.

Pickup Location: Customers will pick up their orders at our store location.

Return Policy: Items may be returned on the same day the transaction occurs if the product is unopened, or at any time if the product is defective in some way.

Supporting Our Community Through Digital Innovation

Our commitment to customer service extends into the digital realm, where we’ve created an online experience that mirrors the cozy and personal vibe of our physical location. We believe that technology should enhance, not replace, human connection. That’s why our online platform includes features like product recommendation engines based on your preferences and detailed educational content about cannabis. When you do visit us for pickup, our staff is prepared to engage with you, answer questions, and ensure we’re matching you with products that best suit your needs.

We want everyone to feel cared for whether shopping online or in person. Our digital platform includes accessibility features ensuring all customers can navigate and order with ease. Throughout Buffalo, NY and surrounding areas, cannabis consumers are discovering that online ordering combined with in-store pickup offers the perfect balance of convenience and personal service. As the cannabis industry continues evolving, we remain committed to adapting our services to meet changing consumer preferences while maintaining the intimate, customer-focused approach that defines Mammoth Cannabis.